Privacy Policy

This policy sets out the basis on which the personal data collected from you, or that you provide to us will be processed by us.



1.1       This policy explains how and for what purposes we use the information collected about you via or (referred to below as the ‘Websites’). Please read this privacy policy carefully. By using the Websites and any services we offer via the Websites, you are agreeing to be bound by this policy in respect of the information collected about you via the Websites.

1.2      If you have any queries about the policy, please get in touch with us by emailing or contacting us using the details at paragraph 12 below and we will do our best to answer your questions.


West One Music Group is the trading name for West One Music Group Limited (company registration number: 10108995), registered in England with its principal place of business at 28 Percy Street, London W1T 2DB (“we” and “us” and “our”).


From time to time we will collect various information from you, including some or all of the following: name, address, phone numbers, email address, date of birth, gender, IP addresses, billing and/or financial information and details of locations from which you access our services (collectively “Your Personal Data”). You are responsible for ensuring that all personal information you provide to us is updated and correct at all times.


4.1      We will use Your Personal Data that you provide to us:

4.1.1      to enable us to provide our services to you;

4.1.2      to alert you to any product and service changes and updated information; and

4.1.3      for administration and marketing purposes.

4.2      From time to time, we and/or our trusted partners may contact you with offers that may interest you or to inform you of other products and services.

4.3      In the event you do not wish for us to use Your Personal Data for marketing purposes, please either:

4.3.1      click on the “Unsubscribe” link in any email we send to you; or

4.3.2      contact us using the details set out below at paragraph 12 to notify your intention to be removed from our marketing database.


5.1      We take appropriate measures to ensure that any personal data are kept secure and are kept for only so long as is necessary for the purpose for which they are used.

5.2      If your personal details change or if you have any queries about how we use Your Personal Data, please notify West One Music Group by writing to us at the address set out in paragraph 12 hereunder.

5.3      We will update Your Personal Data within seven (7) working days of any new or updated personal data being provided to us, to ensure that the personal data we hold about you is as accurate and up to date as possible.


6.1      You are entitled to ask for a copy of any personal data that we hold about you and to have any inaccuracies in your personal data corrected. If you wish to contact us for these purposes, please email us at

6.2      The Websites or any designated unique resource locator may from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

6.3      Information about concerns or complaints may be made to the Information Commissioners Office in the UK via


7.1      We may disclose Your Personal Data to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries (where applicable).

7.2      We may disclose Your Personal Data to third parties:

7.2.1      in the event that we sell or buy any business or assets, in which case we may disclose Your Personal Data to the prospective seller or buyer (the disclosure of which shall be made under non-disclosure agreements) of such business or assets; or

7.2.2      if West One Music Group or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; or

7.2.3      if we are under a duty to disclose or share Your Personal Data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of West One Music Group, our customers, or third parties. This includes exchanging information with other companies and organisations for the purposes of fraud protection.


8.1      We may store information about you in a cookie (a small file that is sent by our web server to your computer), which we can access when you make return visits to our Websites. Storing cookies is usual practice for any website that needs to remember what its users’ preferences are and we use cookies to keep track of your choices in the Websites, however cookies do not contain your personal information.

8.2      To make full use of the Websites, cookies need to be enabled on your browser; otherwise certain features will not work if you reject cookies. If you choose not to allow cookies you will still be able to browse the site but your experience will not be as good as if you have cookies enabled. Without cookies, you will not be able to download tracks from the Websites, use our online help function or access previous projects created.


We have implemented technology and policies to safeguard your privacy from unauthorised access and improper use.


10.1      As part of the services offered to you through the Site, the information you provide to us may be transferred to countries outside of the European Union (EU). By way of example, this may happen if any of our servers are located in a country outside of the EU or one of our service providers is located in a country outside of the EU. We also share information between our group companies, which are located in countries worldwide. These countries may not have similar data protection laws to the UK. If we transfer your information outside of the EU in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy and in compliance with applicable EU data protection law.

10.2      If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.


We reserve the right to modify this Privacy Policy at any time. Any changes we may make to this Privacy Policy document in the future will be posted on the Websites.


Please direct any queries about this Privacy Policy (preferably by email) to:

West One Music
Attn: Webmaster
28 Percy Street
London W1T 2DB

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